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Lesson videos through automation are not sent

Updated over 11 months ago

In automations, videos can be sent in two ways:

  • Attached to a chat message (Red)

  • Sent as a Lesson without a chat message (Blue)

If the video is sent as an attachment in a chat message (Red), it will appear directly in the chat along with the message.

If the video is sent as a Lesson, it will not appear in the chat but will instead be placed under the "Lesson" tab. The client won’t necessarily receive a notification that a new lesson video is available, as shown in the image here.

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